NYPD Police Service Area 5
PSA 5 is the NYPD Housing Bureau command that patrols Wagner Houses. It serves NYCHA developments in East Harlem within the 23rd, 25th and 28th precincts.
PSA 5 Command
🚓 NYPD Housing Bureau
Police Service Area 5
👥 Neighborhood Coordination Officers
Your NCOs
NCOs are the officers assigned to your development. Call them about ongoing problems in your building or on the grounds.
🤝 Community Affairs
Community Affairs & Auxiliary
Events, programs and becoming an Auxiliary Police volunteer.
🎒 Youth
Youth Coordination Officer
Programs and support for young people in PSA 5 developments.
PSA 5 Community Council
📅 Monthly Meetings
4th Tuesday of the month, 6:00 PM
Meet the officers who patrol your development and raise concerns in person. Locations change from month to month, and there are no meetings in June, July or August.
Upcoming dates:
Call to confirm the location before you go.
Quality of Life Teams
🔎 Q-Teams
Noise, loitering and other quality-of-life issues
Q-Teams work day and night shifts on non-emergency problems. Report them through 311 or the 311 app, or call PSA 5 to reach a Q-Team member.
🚓 Also Nearby
NYPD 25th Precinct
120 East 119th Street, New York, NY 10035
Precinct Community Council meets the 3rd Wednesday of the month at 6:00 PM at the precinct (no meetings July or August).
A New Patrol Paradigm
The cornerstone of today’s NYPD is Neighborhood Policing, a comprehensive crime-fighting strategy built on improved communication and collaboration between local police officers and community residents. Neighborhood Policing greatly increases connectivity and engagement with the community without diminishing, and, in fact, improving the NYPD’s crime-fighting capabilities.
The NYPD has long encouraged officers to strengthen bonds with the communities they patrol, but past practice in precincts left little time or opportunity for true community engagement. In recent years, the Patrol Services Bureau has systematically reorganized its patrol methods to achieve the goal of establishing Neighborhood Policing in every precinct, citywide, by 2019.
What’s in a Sector?
Neighborhood Policing divides precincts into four or five fully-staffed sectors that correspond, as much as possible, to the boundaries of actual established neighborhoods. The same officers work in the same neighborhoods on the same shifts, increasing their familiarity with local residents and local problems. The radio dispatchers, supervisors, and sector officers work together to maintain “sector integrity,” meaning that the sector officers and sector cars do not leave the boundaries of their assigned sectors, except in precinct-wide emergencies.
Neighborhood Policing is sufficiently staffed to permit off-radio time for the sector officers, so they are not exclusively assigned to answering calls for service. Their off-radio time is used to engage with neighborhood residents, identify local problems, and work toward solutions. The sector officer plays the role of a generalist cop who knows and feels responsible for the sector, and who provides the full range of policing services there.
Neighborhood Police
Supporting the sector officers and filling out each sector’s team are two officers designated as the neighborhood coordination officers (NCOs). The NCOs serve as liaisons between the police and the community, but also as key crime-fighters and problem-solvers in the sector. They familiarize themselves with residents and their problems by attending community meetings with neighborhood leaders and clergy, visiting schools, following up on previous incidents, and using creative techniques and adaptive skills.
NCOs are adding a new dimension to the NYPD’s crime-fighting capabilities. They function as adjuncts to the local detective squads, responding swiftly to breaking incidents and developing leads and evidence that might have been missed under the old patrol model. Most importantly, they feel a sense of belonging and responsibility that fosters a willingness to do whatever it takes to keep the neighborhood safe and secure.